Delivery policy

Everything we sell is digital. Nothing is shipped.

Last updated 11 October 2026

How you receive your purchase

Membership: starts as soon as the payment is confirmed, usually within a minute. Friday packs appear in your account and by email every Friday.
Bundles: download links appear on the page straight after payment and stay available in your account.
Puzzle books: made in your browser as soon as the payment is confirmed. Save them as a PDF to print.

Email [email protected] with your payment reference and we will sort it out within 2 working days.

We do not sell printed or shipped products at the moment.

What’s inside Ari’s letter?

Straight away: Brain Bites, 10 free printable puzzles for ages 4–10 (PDF)

Every Friday: a fresh free puzzle pack

Before launch: a priority place on the Founding Families list. The first 1,000 families get the launch price first.

For parents and teachers. One email a week, unsubscribe in one click. We never ask children for their details.